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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Features and Applications
Page 4-62Applications
4
SECURITYlALERT:
!
Your Voice Messaging System permits callers to leave verbal messages for
system users or gain access to the backup position in an emergency as well
as to create and distribute voice messages among system users.
The Voice Messaging System, through proper programming, can help you
reduce the risk of unauthorized persons gaining access to the network.
However, phone numbers and passwords can be compromised when they
1. If the caller does not have a touch-tone phone, the system transfers the call to the system
operator.
2. Interacts with Night Service feature to provide special after-hours service, for example,
directing calls to a specific extension. Also, a night announcement can greet callers after
hours. Supports multiple languages.
3. Lucent Technologies Attendant can answer every incoming call or only calls on certain
lines/trunks.
Table 4–13. Continued
Service or
Application Description
MERLIN
LEGEND
MAIL
Auto
Attendant
Intuity
AUDIX
AUDIX
Voice
Power Fax
Attendant
General
mailbox
Provides two special mailboxes with
reserve extension; callers with rotary-dial
phones or needing help can leave
messages.
Fax Call
Coverage
Allows storing of faxes when extensions
are busy or unanswered. Allows users
without fax machines to get faxes for later
printing.
Fax
Messaging
For confidentiality, allows faxes to be
stored in a user’s fax mailbox for later
printing.
Fax Mail Allows people to send and receive faxes,
as well as to program fax outcalling.
Route to
fax
Recognizes fax signals and routes calls to
an individual fax or a group of fax
machines.
Fax
Broadcast
Allows high-speed, economical fax
transmission to up to 1,000 fax numbers.
Route to
answering
machines
Routes calls to an answering machine
when extension is busy or unanswered.
Fax
Response
Allows callers to give information about
their fax machines, then receive faxed
information that they request from the
system.