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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Putting the System to Work
Page 5-14Scenario 2: A Professional Office
5
■ Dialing Features. System Directory or System Speed Dial codes for all
users and devices; Personal Directories for operator, partners, and office
manager; Auto Dial buttons for MLX-28D users; Personal Speed Dial
codes for MLX-10DP and MLX-5D telephones, modems, and fax
machines.
■ CTI Link Applications (Release 5.0 and later systems only). PassageWay
Telephony Services applications running on local area network (LAN) client
computers for screen pop of client and contact information as calls come
in. These Computer Telephony Integration (CTI) link applications also
provide power-dialing features.
■ Other System Features and Applications. Direct Voice Mail feature,
password-protected voice and fax mail services (Intuity AUDIX and Fax
Attendant); Remote Access (with barrier codes) for partners to access the
system from off-site; the Remote Call Forward feature for associates to
forward calls to their cellular phones.
Other system equipment includes an Uninterruptible Power Supply (UPS) to
supply backup power in the event of a commercial power failure.
Equipment 5
This section describes the system equipment used to meet the staff members’
needs. Included are the types of telephones and adjuncts.
The system includes the following telephones for staff members, as well as in
common areas:
■ MLX-20L telephones for all partners for maximum functionality and for the
Queued Call Console (QCC) operator console for operator/receptionist
■ MLX-28D telephones for executive secretaries to provide display screen,
maximum number of buttons (to include SSA button for each of the
partners’ lines), and maximum functionality, installed with PassageWay
Telephony Services-supported CTI applications on the staffers’ PCs and
the LAN
■ MLX-16DP telephones for associates’ secretaries, installed with
PassageWay Telephony Services-supported CTI applications on the
staffers’ PCs and the LAN
■ MLX-10DP and MLX-5D telephones for associates, paralegals, as well as
some bookkeeping and word processing pool members; used in some
cases with PassageWay Telephony Services-supported CTI applications
on the staffers’ PCs and the LAN
■ Single-line telephones for reception, word processing, and bookkeeping
areas
The following adjuncts are included in the system:
■ Group IV and analog (slower speed) fax machines