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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Managing the System
Page 6-33Using Reports
6
Using Reports 6
The system generates a variety of reports that can help you with your system
management tasks:
■ The Station Message Detail Recording (SMDR) feature provides
information about incoming and outgoing calls. The content of the report
depends on which of two formats (Basic or ISDN) you select and can
include the type of call (voice or data), the date, the time of the call, the
called number, the duration of the call, the number of the trunk used to
make or receive the call, and an account code, if applicable. This report
prints on the SMDR printer.
■ The system programming reports include reports that describe how various
aspects of the system are programmed (for example, trunk information,
label information, Allowed and Disallowed Lists, and Pickup Groups), and
an Error Log that describes any system errors that may occur. You reach
these reports from the system programming menus.
The available system programming reports are listed below. With the exception of
Trunk Information, the dash lists under the bullets show the sections of each
report that automatically print when the report option is selected.
Console Procedures To copy to a single extension:
Extensions→Line Copy→Single→Dial copy from
ext. no.
→Enter→Dial copy to ext. no.→Enter→
Exit→Exit
To copy to a block of extensions:
Extensions→Line Copy→Block→Dial copy from ext.
no.
→Enter→Dial ext. no. of first telephone in block→
Enter→Dial ext. no. of last telephone in block→
Enter→Exit→Exit
PC Procedures To copy to a single extension:
→ → →Type copy from ext. no.→ →Type
copy to ext. no.→ → →
To copy to a block of extensions:
→ → →Type copy from ext. no.→
→Type ext. no. of first telephone in block→
→Type ext. no. of last telephone in block→
→ →