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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Learning More
Page 7-10Guides
7
The following is a list of all the user and operator guides for the system:
■
MLX-5D, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D
Display Telephones User’s Guide
(comes with MLX display telephones)
■
MLX-5 and MLX-10 Nondisplay Telephone User’s Guide
(comes with
MLX-10 and MLX-5 nondisplay telephones)
■
Analog Multiline Telephones User’s Guide
(for analog multiline telephones:
BIS-10, BIS-10D, BIS-22, BIS-22D, BIS-34D)
■
MDC 9000 and MDW 9000 Telephones User’s Guide
(for MDC 9000 and
MDW 9000)
■
Single-Line Telephones User’s Guide
(for 8101 and 2500 YMGL
telephones, as well as older single-line telephones)
■
MLX Direct-Line Consoles Operator’s Guide
(for MLX DLC operator
consoles)
■
Analog Direct-Line Consoles Operator’s Guide
(for analog DLC operator
consoles)
■
MLX Queued Call Consoles Operator’s Guide
(for QCC operator consoles)
■
Calling Supervisor’s Guide
(ordered according to system needs)
■
Data/Video Reference
(different format from other user guides, includes
information for system managers as well)
Common Elements 7
With the exceptions of the
Calling Supervisor’s Guide
and the
Data/Video
Reference
, described on page 7-11, the user and operator guides include some
standard components and organizational aids:
■ On the front cover, a descriptive table of contents for rapidly locating
needed information
■ A diagram of the telephone buttons and display (if applicable), explaining
what each does
■ A description of the line buttons (SA, ICOM, Pool, and buttons labeled with
a telephone number) a person may find on his or her telephone. For
operators, descriptions of DSS buttons are also included. For QCC
operators, factory-set feature buttons are described.
■ Illustrated explanations of tones, rings, and line button lights
■ A Feature Finder that acts as an index of features according to the
activities people may want to perform; gives feature names and page
numbers
■ Where applicable in user and operator guides, an illustrated description of
headsets, their operation, and their installation
■ A section offering step-by-step general call-handling instructions (including,
for example, the Transfer, Hold, and Conference features)