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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Read This First
Page 1-2Overview
1
Whether using a system telephone or a PC to program system changes, you
simply make selections from menus; you don’t have to remember any special
commands or codes.
If you need detailed information or step-by-step instructions, the system guides
clearly describe your choices.
Although the number of system reference guides may seem overwhelming at first,
this book contains clear instructions on how to use those guideshow to quickly
and easily find a solution or needed information when a problem or new business
need arises.
There are also several features that can help you manage the system, for
example, reports that provide information about how the system is set up, a
record of all incoming and outgoing calls, and an error log that describes any
system errors that occur. These reports can be viewed on screen or printed out.
If you run into a problem at any time while you are using or managing the system,
there are experienced Lucent Technologies personnel who can provide
information and instructions, including your local Lucent Technologies
representative as well as the Lucent Technologies national technical support
organization at the Lucent Technologies Helpline (1 800 628-2888; consultation
charges may apply).
Using This Guide 1
This guide is specifically designed to help you fulfill your function as system
manager.
To use this guide, you need little or no knowledge of the system and no particular
technical experience or expertise. Also, wherever possible, the guide provides
quick reference tables and illustrations, so that you don’t have to wade through
dense text to get the information you need.
This guide is loosely divided into two parts:
■ The first four chapters provide information to help you understand the
system, including its hardware components and features.
■ The last four chapters specifically deal with managing the system, including
how to perform the most common system management tasks and how to
“troubleshoot” system problems, that is, what you can do on your own
before you call Lucent Technologies for help.
You should scan the first four chapters now so that you have a general idea of
how the system works. Then, if and when you need a stronger understanding
about a particular aspect of the system or a common system management task,
you can read that chapter or section more carefully.