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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Read This First
Page 1-4The System Planning Forms
1
If you want more detailed instructions, you can use the step-by-step procedures in
the system’s manuals. The instructions are designed so that you can follow them
easily. To quickly find the information or procedure you need, read Chapter 7,
‘‘Learning More’’, for descriptions of the system reference guides and how to use
them. As a last resort, call the Lucent Technologies Helpline at 1 800 628-2888
(consultation charges may apply).
System Manager Responsibilities 1
Depending on the size and complexity of a system, more than one person may
perform the system manager function. Lucent Technologies personnel carry out
more complex tasks or help you through them.
Specifically, the responsibilities of the system manager may include the following
tasks:
■ Pre-installation
— Ensuring appropriate selection of equipment and features by surveying
your company’s employees and providing the information to your Lucent
Technologies representative
— Helping develop a floor plan that illustrates where to install equipment
— Participating in any training that your Lucent Technologies
representative provides for you and telephone users
■ Post-installation
— Functioning as the in-house contact both for your system’s users and for
Lucent Technologies personnel
— Planning for and sometimes implementing system modifications that
may become necessary as your company changes and grows
— Maintaining records of changes made to the system
— Preparing an updated in-house directory of telephone extension
numbers
— Training new users
— Screening repair and/or operational problems or questions and reporting
them, if necessary, to the Lucent Technologies Helpline
(1 800 628-2888; consultation charges may apply)
— Maintaining the security of the system and overseeing features that help
prevent fraud
The System Planning Forms 1
When a MERLIN LEGEND Communications System is installed and set up,
Lucent Technologies personnel program it to function according to the options the
customer selects and the features the customer needs. To make the