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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Customer Support Information
Page A-4Installation and Operational Procedures
A
event repairs are needed on this equipment, contact your authorized
Lucent Technologies dealer or, in the USA only, contact the National
Service Assistance Center (NSAC) at 1 800 628-2888.
■ Rights of the Local Telephone Company. If this equipment causes harm
to the telephone network, the local telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if
advance notice is not practical, you will be notified as soon as possible.
You will also be informed of your right to file a complaint with the FCC.
■ Changes at Local Telephone Company. Your local telephone company
may make changes in its facilities, equipment, operations, or procedures
that affect the proper functioning of this equipment. If they do, you will be
notified in advance to give you an opportunity to maintain uninterrupted
telephone service.
■ Hearing Aid Compatibility. The custom telephone sets for this system are
compatible with inductively coupled hearing aids as prescribed by the FCC.
■ Automatic Dialers. WHEN PROGRAMMING EMERGENCY NUMBERS
AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:
— Remain on the line and briefly explain to the dispatcher the reason for
the call.
— Perform such activities in off-peak hours, such as early morning or late
evening.
■ Direct Inward Dialing (DID). This equipment returns answer supervision
signals to the Public Switched Telephone Network when:
— Answered by the called station
— Answered by the attendant
— Routed to a recorded announcement that can be administered by the
customer premises equipment user
— Routed to a dial prompt
This equipment returns answer supervision on all DID calls forwarded back
to the Public Switched Telephone Network. Permissible exceptions are
when:
— A call is unanswered
— A busy tone is received
— A reorder tone is received
Allowing this equipment to be operated in such a manner as not to provide
proper answer supervision signaling is in violation of Part 68 rules.
New Network Area and Exchange Codes. The MERLIN LEGEND
Communications System software does not restrict access to any new area codes
or exchange codes established by a local telephone company. If the user has
established toll restrictions on the system that could restrict access, then the user