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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Index
Page IN-19
Troubleshooting
all phones dead
, 8-2
callers getting incorrect response from voice messaging system, 8-19
calling group members not receiving calls, 8-24 to 8-25
calls not going to coverage, 8-20
control unit, 8-1, 8-5, 8-10
CTI link calls, 8-25 to 8-27
delay announcements, 8-27 to 8-29
difficulty making outside calls, 8-5 to 8-8
Direct-Line Console (DLC) not ringing, 8-11
Night Service feature, 8-15 to 8-16, 8-17 to 8-18
phone not ringing, 8-8 to 8-10
programmed buttons, 8-21 to 8-22
Queued Call Console (QCC) not ringing, 8-12 to 8-13
Recall or switchhook does not work, 8-23 to 8-24
reference materials, 8-1
Reminder messages received with wrong time, 8-22
single-line telephones ring back after call completed, 8-13 to 8-14
some phones dead, 8-3 to 8-5
transfer does not work after answer on outside line, 8-14 to 8-15
trouble hearing called party, 8-21
voice messaging system not working, 8-17 to 8-19
Trunks
definition
, 2-12
types, 2-14
Trunks, see also Facilities, Lines/trunks
Trunk-to-trunk transfer feature
overview
, 4-47
programming, 6-48 to 6-49
TTRs, see Touch-tone receivers (TTRs)
U
Uninterruptible Power Supply (UPS), 3-46
Unit load calculation, 3-46
Universal Paging Access Module (UPAM), 3-33, 3-37, 3-47
Upgrading the system
memory card
, 3-3
overview, 1-5
User and operator guides
description
, 7-9 to 7-12
overview, 7-9 to 7-10
V
V.35 interface, 3-41, 5-34
Video workstations
definition
, 2-29
description, 5-33 to 5-34
Videoconferencing systems
facilities
, 3-7 to 3-10
interfaces, 3-41
passive-bus configuration, 3-41 to 3-42
types supported, 3-41
Voice Announce feature, 6-61