MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Prior Releases: Features and Enhancements
Page xxvRelease 4.0 Enhancements
Voice Announce on Queued Call Console (QCC) 0
The system manager can enable the fifth Call button on a QCC console
(Hybrid/PBX mode only) to announce a call on another user’s speakerphone
(providing the destination telephone has a voice announce-capable SA button
available). A QCC cannot receive voice-announced calls; they are received as
ringing calls. The factory-set status for the fifth Call button is Voice Announce
disabled.
Time-Based Option for
Overflow on Calling Group 0
Release 4.0 has added a
time
limit for calls in queue in addition to the previous
number of calls
limit. If the Overflow Threshold Time option is set to a valid
number between 1 and 900 seconds, calls that remain in the calling group queue
for the set time are sent to the overflow receiver. If the overflow threshold time is
set to 0, overflow by time is turned off. The factory-set time limit is 0 seconds (off).
Single-Line Telephone Enhancements 0
The following changes enhance the performance of single-line telephones:
■ Disable Transfer. Through centralized telephone programming, the
system manager can disable transfer by removing all but one SA or ICOM
button from the extension.
■ No Transfer Return. When a handset bounces in its cradle, the system
interprets this as a switchhook flash and attempts to transfer a call. When
the transfer attempt period expires, the user’s telephone rings. Release 4.0
eliminates this unintended ringing by disconnecting the call in situations
where a switchhook flash is followed by an on-hook state and a dial tone is
present.
■ Forward Disconnect. All ports on 012 and 016 modules now send forward
disconnect to all devices connected to them when forward disconnect is
received from the CO. This enhancement prevents the trunk/line from
being kept active when one end disconnects from the call. If an answering
machine is connected to the port, it does not record silence, busy tones, or
other useless messages. This operation is not programmable.
Seven-Digit Password for SPM 0
Release 4.0 has increased system security by requiring a 7-digit password for
system managers or technicians who use SPM to perform programming or the
Trunk Test procedure. This password is for use in addition to a remote access
barrier code.