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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Managing the System
Page 6-90Adding a CTI Link
6
Busying-Out and Restoring the MLX Module 6
In order to add or remove a CTI link, you must use maintenance procedures,
normally reserved for Lucent Technologies technicians, to terminate service on
the MLX 408 line/trunk and extension module or the MLX 008 extension module
where the CTI link is being added or removed.
The Busy-Out and Restore procedures do not interrupt calls in progress at the
extensions and/or on the lines/trunks connected to the modules. Instead, the
procedures wait for any in-progress calls to end. If people are using a module’s
extensions and/or facilities and you wish to busy-out the module, you may need to
ask them to end their calls. While a module is busied-out, no calls can take place
on the affected lines/trunks or extensions.
Any active communications via a CTI link are preserved during a Busy-Out
procedures, but only for 24 seconds. When 25 seconds have elapsed, the
messages are lost. For this reason, you may wish to program a CTI link during off
hours.
To busy-out or restore the module, follow these general steps:
1. Determine and note the slot number of the MLX 408 or 008 module. To do
this, you must print a System Information Report from the System
Programming menu. Use one of the following procedures:
For more information about generating reports, see ‘‘
Using Reports’’ on
page 6-33.
2. Busy-out or restore the module. Follow one of the methods outlined in the
next procedure.
3. If the Busy-Out procedure is taking a long time to complete, someone is
using an extension or facility on the module. The actual busying-out (or
restoring) takes less than one second.
Console Procedure To print system information:
More
→Print→SysSet-up→Exit
PC Procedures To print system information:
→ → →
To save report on disk:
→ → → →select GOTO FLOPPY from
below console simulation screen
→
To view the report on the screen:
+