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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
System Components
Page 3-31Operator Consoles
3
voice-announced calls. This setting applies to all QCCs in the
system.
■ Start. Initiates the call-directing process by putting a caller on hold at the
Source button and providing an inside dial tone to the system operator.
■ Source. Reconnects the system operator to the original caller before the
call is connected to (released to) its destination.
■ Release. Releases the system operator from a call and/or completes the
call-directing process, making the operator available for another call.
■ Destination. Reconnects the system operator to the destination before a
new call is released to its destination.
■ Cancel. Cancels call directing and reconnects the system operator with the
caller (source).
■ Join. Connects the system operator with the caller (source) and the person
being called (destination) in a 3-way conference. All three parties are
connected on one Call button.
■ Headset Mute (Headset/Handset Mute). Activates and deactivates the
headset or handset microphone.
■ Headset Status. Activates and deactivates the headset operation of the
console.
■ Headset Auto Ans (Headset Auto Answer). Activates and deactivates the
Headset Auto Answer feature when headset operation is enabled by
pressing the Headset Status button.
■ Send/Remove Message. Turns on the telephone Message light to indicate
a message waiting and turns off the Message light when all system
operator messages are delivered.
■ Position Busy (Also Called
Backup On
). Temporarily takes the system
operator console out of service.
■ Night Service. Activates and deactivates Night Service.
■ Alarm. Provides visible indication of a system alarm. When a system alarm
occurs, the red light next to the button goes on. The system operator can
use the Inspct button to determine the number of alarms.
■ Pool Status. Provides the system operator with the status of all pools (a
maximum of 11). The information includes the number of trunks and the
number of busy trunks in each pool.
■ Forced Release. Disconnects the system operator from an active call and
makes the system operator available to receive another call.
You can attach one or two DSSs to a QCC. The system operator can use the DSS
buttons during call handling, for example, to direct a call, make an inside call, park
a call, or see the availability of an extension.