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November 2003 © TOSHIBA TEC 5 - 17 e-STUDIO3511/4511 TROUBLESHOOTING
[E030] Power-ON jam
Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the
transport path? (Refer to the following table)
YES Remove the paper.
NO
Is the sensor in the jamming area working? (Perform the input check: Refer to the following table.)
NO 1. Check if the connector of the sensor is disconnected.
2. Check if any of the connectors on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the sensor.
6. Replace the LGC board.
YES
Replace the LGC board.
Relation between the jamming area and the corresponding sensors/covers
(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)
[E090] Paper jam by HDD abnormality
(1) Check if the error is cleared by turning the power OFF and then back ON.
(2) Check if the connectors of the HDD are disconnected.
(3) Check if the connector pins are disconnected or the harnesses are open circuited.
(4) Replace the HDD.
(5) Replace the SYS board.
Jamming area
Registration area
Exit area
ADU
Feeding area (equipment)
Bypass unit
LCF
PFP
Bridge unit
Test Mode/Input check
03-[FAX]ON/[9]/[E]
03-[FAX]ON/[3]/[H]
03-[FAX]OFF/[7]/[H]
03-[FAX]OFF/[8]/[H]
03-[FAX]OFF/[8]/[G]
03-[FAX]ON/[3]/[G]
03-[FAX]ON/[9]/[D]
03-[FAX]OFF/[5]/[G]
03-[FAX]OFF/[2]/[D]
03-[FAX]OFF/[4]/[D]
03-[FAX]ON/[0]/[C]
03-[FAX]ON/[0]/[A]
Cover
Jam access cover
Fuser cover
ADU
Side cover
Bypass unit
LCF side cover
PFP side cover
Bridge unit
Sensor
Registration sensor
Upper drawer feed sensor
Exit sensor
ADU entrance sensor
ADU exit sensor
Lower drawer feed sensor
Bypass feed sensor
LCF feed sensor
PFP upper drawer feed sensor
PFP lower drawer feed sensor
Bridge unit transport sensor-1
Bridge unit transport sensor-2