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e-STUDIO3511/4511 TROUBLESHOOTING 5 - 98 November 2003 © TOSHIBA TEC
[3C60] [3C61] [3C62] Offramp security error
These errors occur when the FAX number of the offramp destination is not on the Address Book.
Check if the FAX number of the offramp destination is correctly entered or the number has not been
changed.
[3C70] Power failure error
Check if the mail is recovered after turning ON the power again.
Request the sender to retransmit the mail if it is not recovered.
[3D10] Destination address error
Check if the setting of the server or DNS is correct. Correct if any of the setting is incorrect.
When the content of the setting is correct, confirm the sender if the destination is correct.
[3D20] Offramp destination limitation error
Inform the sender that the transfer of the FAX data over 40 is not supported.
[3D30] FAX board error
This error occurs when the FAX board is not installed or the FAX board has an abnormality.
Check if the FAX board is correctly connected.
[3E10] POP3 server connection error
Check if the IP address or domain name of the POP3 server set for this equipment is correct, or check
if POP3 server to be connected is operating properly.
[3E20] POP3 server connection time-out error
Check if POP3 server to be connected is operating properly.
Check if the LAN cable is correctly connected.
[3E30] POP3 login error
Check if the POP3 server login name and password set for this equipment are correct.
[3F00] [3F10] [3F20] [3F30] [3F40] File I/O error
These errors occur when the mail data is not transferred properly to the HDD.
Request the sender to retransmit the mail.
Replace the HDD if the error still occurs after retransmission.