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e-STUDIO3511/4511 TROUBLESHOOTING 5 - 84 November 2003 © TOSHIBA TEC
[1C20] System management module access abnormality
[1C21] Job control module access abnormality
[1C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.
[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.
[1C40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
[1C60] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.
[1C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.
[1C62] Memory acquiring failure
Check if there is any job being performed and perform the job in error again.
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
[1C63] Terminal IP address unset
Reset the Terminal IP address.
Turn the power OFF and then back ON. Perform the job in error again.