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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
89Miscellaneous Translations
Class of Service (Switch)
You must make assignments to the Class of Service (COS) on the switch. A
unique COS must be assigned to each of the following groups of users and
equipment types on the switch:
■ Front desk, attendant console, and housekeeping (COS 0)
Telephones and attendant consoles used for check-in/check-out and
Message Waiting Notification must have Console Permissions enabled in
the COS. Designated stations used for housekeeping updates must have
Console Permissions enabled in the COS.
■ Guest rooms (COS 1)
Guest rooms where Message Waiting Notification is used to light message
lamps must have Client Room enabled in the COS.
■ Office staff (COS 2)
■ Guest services (COS 3)
■ AUDIX voice ports (4)
■ Data modules (COS 15).
!
CAUTION:
Do not assign Client Room COS of any of the following:
— Front desk telephones
— Housekeeping telephones
— Office staff telephones
— Guest services telephones
— DID telephone numbers (XDID and XDIDVIP station types).
If any of these are assigned to a Client Room COS, the name field on the
station screen will not be saved in translations.
In addition, do not assign Console Permissions to any Class of Service
except for the attendant consoles, backup telephones, and guest services
telephones.