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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
222Switch-to-PMS Link Translations
Check-In and Check-Out Testing
To test check-in and check-out, do the following:
1. Do a check-in for the test room from the PMS terminal.
2. Use the status station XXXX command (where XXXX is the test room
number). The status should appear as follows:
At check-in, the Room Status field displays occupied, and the User
Cntrl Restr field displays none. If an occupied room’s restriction is set
to outward, this indicates that the guest is a cash-paying customer and is
restricted from placing calls external to the switch.
3. Use the list station command to list the guest room stations. The test
room guest name, as well as other guest names received on a database
swap, should display on that listing.
4. Use the list maintenance pms-down command to display any PMS
messages that may help you troubleshoot link problems. The meanings of
the PMS messages are found in “Appendix C — List PMS Down Events”
on page 245.
5. Do a check-out on the test room.
6. Run the status station XXXX command again.
The Room Status field should be vacant, and the restrictions should be
set to outward.
7. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
status station 1005 Page 1 of 1
GENERAL STATUS
Type: 2500 Service State: in-srv/on-hook or disc
Extension: 1005 Download Status: not-applicable
Port: 01B0601 SAC Activated? no
Call Parked? no User Cntrl Restr: none
Ring Cut Off Act? No Group Cntrl Restr: none
Active Coverage Option: 1 CF Destination Ext:
Message Waiting:
Connected Ports:
ACD STATUS HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod AWU Call At:
/ / / / / User DND: not activated
/ / / / / Group DND: not activated
/////Room Status: occupied
/////
On ACD Call? no