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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
110Miscellaneous Translations
Attendant Backup (Switch)
Use the change console-parameters command to administer the Attendant
Backup parameters. In addition, you must assign a button to the
backup telephones. See page 116 for more information.
On Page 1, administer the following:
■ Calls in Queue Warning — This level should be set to 1 if the
customer uses the backup telephones for most call handling. If the
customer uses the attendant console for most call handling, you can set
this level to a higher threshold. The customer may have to experiment with
this setting to find a good working queue level.
■ Ext Alert Port (TAAS) — This field must have an analog circuit
equipment location administered even if you do not have external ringing
equipment connected to the circuit. This is required to allow the Attendant
Backup feature to work properly.
■ Backup Alerting — Enter y. If Tenant Partitioning is enabled on the
switch, the Backup Alerting option cannot be used.
Queue Calls
change console-parameters Page 1 of 4
CONSOLE PARAMETERS
Attendant Group Name: OPERATOR
COS: 1 COR: 1
Calls in Queue Warning: 1 Attendant Lockout? y
Ext Alert Port (TAAS): 01A1216
CAS: none
Night Service Act. Ext.:
IAS (Branch)? n IAS Tie Trunk Group No.:
IAS Att. access Code: Alternate FRL Station:
Backup Alerting? y DID-LDN Only to LDN Night Ext? n
Attendant Vectoring VDN: