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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
101Miscellaneous Translations
Fax Parameters (Switch and INTUITY)
Integrating fax machines with the INTUITY system requires special setup on the
switch. Many properties have their fax machines connected to a dedicated central
office (CO) trunk. To integrate the fax machine with the functionality of the
INTUITY fax services, you should do the following to help set up the best solution
possible:
■ Connect the dedicated CO fax line to a CO trunk circuit on the switch.
■ Translate the CO trunk to have an Incoming Destination of some
previously-unassigned extension. See “Trunk Groups (Switch)” on
page 142 for more information.
■ Route calls intended for the CO trunk and the extension to the INTUITY
hunt group. See “Hunt Groups for INTUITY AUDIX Voice Ports (Switch)” on
page 186 for more information.
■ On the INTUITY system, the incoming destination extension must be set
up as DNIS service LGfax. See “Services to Phone Number Mapping
(INTUITY)” on page 192 for more information.
■ The fax machine must be connected to an analog port on the switch.
■ To send a fax from the fax machine, hotel staff and guests must remember
to dial a prefix (typically 9) to gain access to a CO line. All preprogrammed
numbers must be updated with this new dialing plan.
On the INTUITY, the fax machine extension must be administered as the Guest
Services Fax Machine number. If fax messaging is installed on the INTUITY
system, use the following screens to enable fax messaging options. See
INTUITY
Lodging Administration
and
INTUITY Messaging Solutions Administration
for
more information about using the options on these screens.
■ Use the Lodging Administration > FAX Add-on Administration > FAX
System Parameters Administration command to administer the fax
system parameters.
+------------------------------------------------------------+
+ FAX System Parameter Administration +
+------------------------------------------------------------+
| Allow delivery of FAX to any number?: Yes |
|Maximum number of digits allowed in the FAX number:15 |
| Naximum number of tries to deliver a FAX:5 |
|Maximum number of channels to use for FAX delivery:2 |
| First retry inverval (min):5 |
| Second retry interval (min):10 |
| Subsequent retries interval (min):30 |
| String of digits to prefix to the FAX number:*99 |
| Use prefix only if entered number is greater than:6 digits|
| Guest services FAX machine:810 |
+------------------------------------------------------------+