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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Installing the System
15Connecting the Hospitality Adjuncts
Connecting the Hospitality Adjuncts
The hospitality adjuncts include the following:
■ INTUITY Lodging Voice Messaging
INTUITY Lodging Voice Messaging is an optional adjunct that resides on
the MAP. INTUITY Lodging is used for the guest access to voice
messages; and INTUITY AUDIX is used for the office staff to access voice
messaging.
■ INTUITY Lodging Call Accounting
INTUITY Lodging Call Accounting is a co-resident application from
Homisco that resides on the MAP. It is based on a product from the
Homisco Corporation. At most installations, you can expect a technician
from Homisco to be on site to install the software and hardware for the call
accounting portion of the product. The Homisco technician will assist you in
making the call accounting system interface to the switch.
For installations that include INTUITY Lodging Voice Messaging and
INTUITY Lodging Call Accounting, all connections are shown in complete
detail.
■ Stand-Alone Call Accounting
Stand-alone call accounting systems (such as Xiox) can be installed if the
call record format is compatible with the switch. Two typical formats are
printer
and
Teleseer
.
For installations that include voice mail or call accounting from another
vendor, the connections are shown up to a definable demarcation point.
Connections beyond that demarcation point must be coordinated with the
vendor.
■ Property Management System (PMS)
The PMS is a vendor-provided product that interfaces to the switch
according to the
GuestWorks and DEFINITY ECS Property Management
System Interface Specifications
. If the PMS follows those specifications,
the PMS will interface to the switch when properly connected to the switch.
The PMS connections are shown up to a definable demarcation point.
Connections beyond that demarcation point must be coordinated with the
vendor.