Filter
Top Products
GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Appendixes
245Appendix C — List PMS Down Events
Appendix C — List PMS Down Events
Whenever an error occurs between the switch and the PMS, a log of the event is
kept on the switch. The following is an example of some PMS down events and
reasons.
You can use these events to troubleshoot link problems or verify link events. If
there is a log printer installed and administered on the switch, these events are
logged to that printer as they occur. If there is not a log printer, the list pms-down
command displays the events that occurred on the switch for the last 24 hours.
The list pms-down long command displays the last 100 events that occurred on
the switch, regardless of time frame. Tabl e 14 is a listing of the events and their
meanings, and Table 15 is a listing of the reasons and their meanings.
Table 14. PMS Down Events
Event Meaning
checkin, occupied Check in confirmed; room already occupied
checkout, message Check out confirmed; messages exist
checkout, MWL off Check out confirmed; MWL off
checkout, MWL on Check out confirmed; MWL on
checkout, vacant Check out confirmed; room already vacant
cnf data link rel Confirm data link release
end data swap End of database exchange
from room, code 1 Housekeeping from room; process code 1
from room, code 2 Housekeeping from room; process code 2
from room, code 3 Housekeeping from room; process code 3
from room, code 4 Housekeeping from room; process code 4
from room, code 5 Housekeeping from room; process code 5
from room, code 6 Housekeeping from room; process code 6
from room, PMS acc PMS accepts housekeeping status change from room
from room, PMS rej PMS rejects housekeeping status change from room
from stn, code 1 Housekeeping from station; process code 1
from stn, code 2 Housekeeping from station; process code 2
list pms-down Page 1
PROPERTY MANAGEMENT SYSTEM ACTIVITY
Extension Event Reason Date/Time
2900 from room, code 1 active - nopms 18/20:10 PM
3100 from sta., code 2 active - nopms 18/21:00 PM
3344 checkout, MWL off PMS Link Out 18/21:25 PM
3302 room check in PMS Link Out 18/21:34 PM
3320 PBX chng stn rstr active - nopms 18/22:00 PM