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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Continuing with the Switch Installation
239Maintenance
■ Remind the customer to provide information about any new telephone
numbers and services to the guests, such as instructions that show guests
how to do their own Automatic Wakeup calls and Do Not Disturb requests.
The information about those features is in
GuestWorks and DEFINITY ECS
Hospitality Operations
.
■ If the customer has a maintenance contract with Avaya, tell the customer
that all trouble calls, whether they involve the switch, the INTUITY AUDIX
or INTUITY Lodging, or the INTUITY Lodging Call Accounting, should go
to 1-800-242-2121. Outside of the United States and Canada, the
customer should call their local Avaya representative.
Maintenance
Maintenance procedures for the switch are the same as for other Avaya
DEFINITY ECS products. See the appropriate maintenance document for more
information:
■
DEFINITY ECS Maintenance for R9r
■
DEFINITY ECS Maintenance for R9csi
■
DEFINITY ECS Maintenance for R9si.