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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
202INTUITY Lodging-to-PMS Translations
Tab le 12 gives a list of PMS alarm codes, the event IDs, a description of the
problem, and a method to clear the problem. Use the Customer/Services
Administration > Log Administration > Maintenance Log command to set up
which maintenance events will display.
Table 12. PMS Event IDs Generated on the INTUITY
Alarm
Code Event IDs Description Clearing
11 PMS01, PMS02,
PMS04, PMS05,
PMS06, PMS07
The PMS communication
link is down.
Restart PMS through
the command menu.
12 PMS08 An unknown PMS commu-
nication link problem.
Stop and restart the
voice system.
13 PMS10, PMS11, PMS38 Unable to manage allo-
cated memory.
Stop and restart the
voice system.
14 PMS14 PMS received a message
of an invalid size.
Stop and restart the
voice system.
15 PMS03, PMS09,
PMS12, PMS13,
PMS15, PMS16,
PMS27, PMS29,
PMS30, PMS31,
PMS33, PMS34,
PMS35, PMS39, PMS43
The PMS communication
interface is having prob-
lems.
Restart PMS through
the command menu.
16 PMS20, PMS22,
PMS24, PMS25
Unable to use the
assigned serial port.
Stop and restart the
voice system.