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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
195INTUITY Lodging-to-PMS Translations
INTUITY Lodging-to-PMS
Translations
There are two ways that the INTUITY Lodging software and the PMS software
can exchange messages for database updates:
■ Use the Switch/INTUITY/PMS Link Integration feature. This feature uses
the switch to exchange the voice mail database update messages between
the INTUITY Lodging and the PMS. This option is known as the “PMS
Interface for GuestWorks.” The INTUITY system currently defaults to this
option. This option can be used with TCP/IP or X.25 links, but cannot be
used for Mode Code Integration.
■ Use a hard-wired link between the MAP and the PMS voice messaging
port. This link is illustrated in Figure 10 on page 31. This option is known as
the “Stand-alone Mode.” This option can be used with TCP/IP or X.25 links,
and must be used for Mode Code Integration. This link should also be used
if the PMS must keep track of the number of voice mail messages for each
guest.