Filter
Top Products
GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
129Miscellaneous Translations
Considerations
There are some considerations when setting up suite telephones.
■ Automatic Selection of DID Numbers and Custom Selection of VIP DID
Numbers for Guest Rooms
If Automatic Selection of DID Numbers or Custom Selection of VIP DID
Numbers is active, a DID number is assigned only to the primary extension
(the one that appears in the check-in message), not to all of the secondary
hunt-to extensions.
■ Automatic Wakeup
An Automatic Wakeup will be set and delivered only for the extension
dialed, not the hunt-to extensions. If the wakeup call is placed and the
telephone is busy, the wakeup call is retried two more times at 5-minute
intervals.
■ Call Coverage
If Station Hunt Before Coverage is active, a call to a busy telephone tries to
terminate to the hunt-to telephone before going to coverage. If the call
goes to coverage, it goes to the coverage of the originally-dialed number.
This is true unless the dialed number is an XDID number, and then the call
goes to the coverage of the non-XDID telephone found in the XDID’s hunt-
to field.
■ Call Detail Recording
Calls made from any of the secondary suite telephones will record the
extension that placed the call, not the primary suite extension. Billing for
calls from secondary extensions must be coordinated with the call
accounting system vendor.
■ Check-In
If the primary extension or any of the secondary extensions are already in
the checked-in state, the room will not be checked in, and the message
“Room Already Occupied” will display.
■ Check-Out
If the primary extension is not in the occupied state, the message “Room
Already Vacant” is displayed, and no rooms are checked out. If any
secondary extensions are in the vacant state, all extensions will be
checked out, and “Check Out Complete” is displayed.
■ Controlled Restrictions
When a controlled restriction is applied to the primary extension, the
restriction is applied to all secondary extensions. This applies to restrictions
done from the PMS, the attendant console, or from an authorized
telephone.