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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
116Miscellaneous Translations
Backup Telephone Button Layouts (Switch)
The telephones used for the Attendant Backup feature should have several of the
same buttons you would assign to the attendant console. These are assigned
using the change station XXXX command, where the XXXX is the extension
number. The following is a list of the recommended feature buttons:
■ Attendant Queue Calls (atd-qcalls) (this button is required for the
Attendant Backup feature)
■ Attendant Call Pickup (this is an autodial button that is programmed with
the TAAS feature access code; the TAAS code is used to answer the
Attendant Backup calls)
■ Attendant time in queue (atd-qtime)
■ Do Not Disturb - Extension (ext-dn-dst)
■ Automatic Wakeup (auto-wkup)
■ aut-msg-wt (administer the extension where failed Automatic Wakeup
Calls are reported)
■ Night Service (night-serv) (only one backup telephone can have a Night
Service button)
■ Ringer Cutoff (ringer-off)
■ Check-In (check-in)
■ Check-Out (check-out)
■ VIP Check-In (vip-chkin)
■ DID View (did-view) (the Automatic or Custom Selection of DID Numbers
features must be enabled; see page 143)
■ DID Remove (did-remove) (the Automatic or Custom Selection of DID
Numbers features must be enabled; see page 143)
■ Message Waiting Activation (mwn-act; if the system does not have voice
mail)
■ Message Waiting Deactivation (mwn-deact; if the system does not have
voice mail)
■ Busy Indication for the attendant console extension and any other backup
telephones (busy-ind)
■ PMS Alarm (pms-alarm)
■ CAS Alarm (cdr1-alarm).
In addition, make sure that the backup telephone’s class of service has console
permissions assigned (change cos).