Hospitality Features
1
GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Hospitality Features
DEFINITY now has different offer categories for customers. Offer Category A
contains all possible DEFINITY features and is used by the DEFINITY ECS and
ProLogix products. Offer Category B contains a subset of Offer Category A
features used by the GuestWorks and DEFINITY BCS products. The following is
an abbreviated list of the hospitality features most likely to be used in your
installation:
■ Analog Station Caller ID
■ Answer Detection
■ ASCII Data Over the Switch-to-Property Management System (PMS) Link
■ Attendant Backup
■ Attendant Split Swap
■ Authorization Codes
■ Automated Attendant
■ Automatic Alternate Routing (AAR)
■ Automatic Route Selection (ARS)
■ Automatic Selection of DID Numbers
■ Attendant-activated Automatic Wakeup Service
■ Attendant-activated Do Not Disturb
■ Basic Call Management System (BCMS)
■ Busy Verification
■ Call Vectoring (requires the TN750C circuit pack when using Call Vectoring
for the Automated Attendant feature)
■ Check-in/Check-out
■ Controlled Restrictions
■ Crisis Alert to attendant console, display station, or digital pager
■ Custom Selection of VIP DID Numbers (new for R9)
■ Daily Wakeup