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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
112Miscellaneous Translations
On Page 3, set the console incoming call queue priority. This defines which types
of calls receive priority over other calls. It is recommended that you set
Emergency Access to the highest priority (1 is the highest priority, to a low of 13).
After that, it is up to the customer to define how calls are prioritized. The following
screen shows the default settings.
On page 4, set the tenant partitions for multiple consoles..
change console-parameters Page 3 of 4
CONSOLE PARAMETERS
QUEUE PRIORITIES
Emergency Access: 1
Assistance Call: 2
CO Call: 2
DID to Attendant: 2
Tie Call: 2
Redirected DID Call: 2
Redirected Call: 2
Return Call: 2
Serial Call: 2
Individual Attendant Access: 2
Interpositional: 2
VIP Wakeup Reminder Call: 2
Miscellaneous Call: 2
Call-Type Ordering Within Priority Levels? n
change console-parameters Page 4 of 4
CONSOLE PARAMETERS
ASSIGNED MEMBERS ( Installed attendant consoles )
Type Grp TN Type Grp TN
1: principal 1 1 9:
2: 10:
3: 11:
4: 12:
5: 13:
6: 14:
7: 15:
8: 16: