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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
227Switch-to-PMS Link Translations
Housekeeping Status Testing
To verify that the housekeeping status is updated, do the following:
1. Using a telephone in the test room, update the housekeeping status. If the
PMS confirms the status change within 4 seconds, you will hear
confirmation tone. If the status was not accepted, you will hear reorder
tone. If you dialed an invalid code, you will hear intercept tone.
2. Verify that the status changed at the PMS terminal. You can also check the
housekeeping status from the attendant console.
3. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
4. At a telephone designated for housekeeping updates, update the
housekeeping status for the test room. If the PMS confirms the status
change within 4 seconds, you will hear confirmation tone. If the status was
not accepted, you will hear reorder tone. If you dialed an invalid code, you
will hear intercept tone.
5. Verify that the status changed at the PMS terminal. You can also check the
housekeeping status from the attendant console.
Provide a list of feature access codes and housekeeping status codes to the
customer and the PMS vendor.