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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
225Switch-to-PMS Link Translations
To test voice messaging by retrieving the message from the attendant console, do
the following:
1. Call the test room.
2. Leave another message after the greeting and tone.
3. Use the status station XXXX command (where XXXX is the test room
number). The status should appear as follows:
4. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
5. From the attendant console or backup telephone, call the voice messaging
system. You will hear “Please enter your room extension.” Enter the test
room extension. You will hear “You have one new voice mail message.”
Listen to the message, and then delete the message.
6. Run the status station XXXX command again.
The Message Waiting field should be blank.
7. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
status station 1005
GENERAL STATUS
Type: 2500 Service State: in-srv/on-hook or disc
Extension: 1005 Download Status: not-applicable
Port: 01B0601 SAC Activated? no
Call Parked? no User Cntrl Restr: none
Ring Cut Off Act? No Group Cntrl Restr: none
Active Coverage Option: 1 CF Destination Ext:
Message Waiting: audix
Connected Ports:
ACD STATUS HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod AWU Call At:
/ / / / / User DND: not activated
/ / / / / Group DND: not activated
/ / / / / Room Status: occupied
/////
On ACD Call? no