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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Installing the System
6Planning and Preparing the Site
Planning and Preparing the Site
See Chapter 1 in the DEFINITY ECS and INTUITY installation documents for
more information about the tasks in this section.
1. Inventory the equipment delivered to the customer site and verify that it
matches the customer’s order. If the equipment does not match the
customer’s order, follow the appropriate claims process or report the
discrepancies to your Avaya representative. If this is a dealer-installed site,
report the discrepancies to the dealer.
The equipment may include the following:
■ Switch cabinets and circuit packs
■ Default translation card (GuestWorks and DEFINITY BCS only)
Unless instructed otherwise, always use the default translation card.
■ DEFINITY Site Administration (DSA) software (provided for the
customer’s PC), or a 715 management terminal
■ Multi-Application Platform (MAP) for INTUITY Lodging Voice
Messaging, INTUITY AUDIX Voice Messaging, and INTUITY
Lodging Call Accounting
When using the INTUITY Lodging Call Accounting from Homisco,
share “Appendix D — Homisco Call Record Format” on page 248
with the PMS vendor before or during the switch integration.
■ Xiox™ call accounting equipment, which will be software, a buffer
box, and a PC
Call Xiox technical support at +1-480-970-9015, +1-602-970-9015,
+1-603-624-4424, or +1-650-548-5200 if any issues arise about
their call accounting equipment or installation support.
■ Attendant console
■ Multiappearance telephones (usually the 6400-series
or 8400-series; a 6424 or 8434 is recommended as the primary
attendant backup telephone)
■ Guest room telephones
If custom room telephones and faceplates are being ordered,
coordinate the translations on the switch with any special feature
access buttons being programmed by the vendor. If programming is
done ahead of time, this could save time at installation.
■ Modems