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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Translations and Testing
194Switch-to-INTUITY Translations
Testing the Switch-to-INTUITY Voice Ports
Use the Voice System Administration > Voice Equipment command to check
the status of the voice ports.
This command shows you the extension numbers directly assigned to each
INTUITY AUDIX voice port. You can call each extension to test the ports.
There are four possible port states:
— In-Service (Inserv) — The channel is ready to accept telephone
calls.
— Facility-out-of-service (Foos) — The channel is not in service. This
occurs when a channel has been released through the Voice Board
Diagnostics screen to Inserv, and it does not detect loop current. A
channel in the Foos state should automatically convert to the Inserv
state when it detects loop current, but it may need to be reset. If you
connected the ports to the switch and the ports remain in the Foos
state, there is a problem with the switch, the connection, or the
INTUITY hardware.
— Manually-out-of-service (Manoos) — The channel has been bus-
ied-out under the Voice Board Diagnostics screen, or the channel
is on a new tip/ring circuit card. A channel in the Manoos state will
remain until it is released under the Voice Board Diagnostics
screen.
— Non-Existent (NONEX or no entry on any screen) — The system
does not see the channel. The system will not see a channel that
has not been properly activated even if the tip/ring circuit card is
present. To change a channel from non-existent to recognized, the
remote maintenance center must activate it.
In this example, extension 725 is possibly out of service. It can be verified
by calling the port extension to see if the call is answered by INTUITY
AUDIX. Refer to the appropriate MAP installation document for more
information about testing.
+------------------------------------------------------------------------------+
+ Display Voice Equipment +
+------------------------------------------------------------------------------+
| CD.PT CHN STATE STATE-CHNG-TIME SERVICE-NAME PHONE GROUP OPTS TYPE |
| |
| CARD 0 STATE: Inserv CLASS: Analog(TR) O.S. INDEX: 0 |
| NAME: AYC10 OPTIONS: master 1,no tdm,tt |
| FUNCTION: TipRing |
| |
| 0.0 0 Inserv Mar 20 18:49:25 *DNIS_SVC 720 2 talk IVC6 |
| 0.1 1 Inserv Mar 20 18:49:25 *DNIS_SVC 721 2 talk IVC6 |
| 0.2 2 Inserv Mar 20 18:49:25 *DNIS_SVC 722 2 talk IVC6 |
| 0.3 3 Inserv Mar 20 18:49:25 *DNIS_SVC 723 2 talk IVC6 |
| 0.4 4 Inserv Mar 20 18:49:25 *DNIS_SVC 724 2 talk IVC6 |
| 0.5 5 Foos Mar 20 18:49:25 *DNIS_SVC 725 2 talk IVC6 |
+------------------------------------------------------------------------------+