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Test Queue Warning Indicator
Issue 1 September 1995
10-11
4. At the test telephone, pick up the receiver and dial the number associated
with a uniform call distribution (UCD) or a direct department calling (DDC)
group.
5. Verify the lamp lights (see the following note).
NOTE:
Delay Recorded Announcement is heard if it is administered for this
group. The delay announcement is followed by music if
Music-on-Hold is administered.
6. At the test telephone, hang up the receiver.
7. Administer queue warning threshold number to number changed in
Step 1.
8. Restore service to all telephones made busy or disconnected in Step 2.
Procedure—Queue Warning Indicator Not
Installed
1. Administer Queue Warning Indicator number to 0 on Hunt Group Screen.
Record old number.
2. Make sure all telephones in the group are disconnected or are “busy.”
3. Connect a spare 2500-type telephone to an information outlet.
4. Select a working telephone as the test telephone.
5. At the test telephone, pick up the receiver and the dial number associated
with a uniform call distribution (UCD) or a direct department calling (DDC)
group.
6. Verify ringing is heard on the spare telephone (see the following note).
NOTE:
Delay Recorded Announcement is heard at the test telephone if it is
administered for this group. The delay announcement is followed by
music if Music-on-Hold is administered.
7. At the test telephone, hang up the receiver.
8. Disconnect the spare telephone from the information outlet.
9. Administer queue warning threshold number to number changed in
Step 1.
10. Restore service to all telephones made busy or disconnected in Step 2.
Notify customer that installation is complete and that queue warning
indicator lamp can be installed.