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Appendix G - Configuring Direct
Connections to the Collaboration Server
Direct connection to the Collaboration Server is necessary if you want to:
● Modify the Collaboration Server’s Factory Default Management Network settings without using the
USB memory stick.
● Connect to the Collaboration Server’s Alternate Management Network for support purposes.
● Connect to the Collaboration Server via a modem.
Management Network (Primary)
If you do not want to use the USB memory stick method of modifying the Collaboration Server’s
Management Network parameters, it is necessary to establish a direct connection between a workstation
and the Collaboration Server.
Alternate Management Network (1500/2000/4000)
The Alternate Management Network enables direct access to the Collaboration Server (RMX) 1500/
2000/4000) for support purposes.
While being separate from all other networks, it has identical functionality to the Management Network.
Support personnel can log in and use it to manage the Collaboration Server if a connection to the
Management Network cannot be made or if internet access to the host network is blocked by LAN security
or a firewall.
The Alternate Management Network cannot be configured and operates according to factory defaults.
The administrator’s Login name, Password, viewing and system permissions on the Alternate Management
Network are the same as those on the Management Network.
Once logged in, the RP Collaboration Server Web Client behaves as if the administrator had logged in on
the Management Network.
Configure the Workstation
The following procedures show how to modify the workstation’s networking parameters using the Windows
New Connection Wizard.
Note: Ultra Secure Mode
Direct connections to the Collaboration Server are not supported when the Collaboration Server is in
Ultra Secure Mode. For more information see Ultra Secure Mode.
Note: Security
• Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict
control of access to LAN 3 port is recommended.
• The Alternate Management Network is only available if Network Separation has not been
performed. For more information, see Multiple Network Services.