IVR Services
Polycom®, Inc. 586
26 Click the DTMF Codes tab.
The New Conference IVR Service - DTMF Codes dialog box opens.
This dialog box lists the default DTMF codes for the various functions that can be performed during
the conference by all participants or by the chairperson.
Participants and chairpersons can manage their connection to ongoing conferences from their
endpoints, using DTMF codes from their endpoints. Chairpersons can also control an ongoing
conference using DTMF codes.
To use the DTMF codes to control the conference, the DTMF input must be first enabled on the
endpoint remote control.
New Conference IVR Service Properties - DTMF Codes
Operation DTMF String Permission
Mute My Line *6 Everyone
Unmute My Line #6 Everyone
Increase Broadcast Volume
Note: This option is not available for SVC participants.
*9 Everyone
Decrease Broadcast Volume
Note: This option is not available for SVC participants.
#9 Everyone
Mute All Except Me *5 Chairperson
Cancel Mute All Except Me #5 Chairperson
Change Password *77 Chairperson
Mute Incoming Participants *86 Chairperson
Unmute Incoming Participants #86 Chairperson