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Collaboration Server Hardware Monitoring
Polycom®, Inc. 889
7 When asked whether to continue, click Yes.
8 The Collaboration Server resets and enters the Diagnostic mode.
9 For RMX 1500/2000/4000, the web client reopens using the Shelf Manager IP address; For RMX
1800, you need to re-enter the system management IP in the browser to access the web client
again.
10 Log in again using an Administrator account.
11 To run diagnostics on one or several cards, select the desired cards and select Run Tests.
12 You can view diagnostic status, progress, and summary from the Hardware Monitor pane.
13 To stop the diagnostic tests, click Stop Tests.
14 When the tests are completed, you can download a report in Excel format for analysis by your next
level of support by clicking the Export Diagnostics Result button.