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Call Detail Record (CDR) Utility
Polycom®, Inc. 618
● Formatted text – Formatted CDR files contain multiple sections. The first section in each file contains
general conference data. The remaining sections contain event data, one section for each event.
Each field value is displayed in a separate line, together with its name. This data can be used to
generate a summary report for a conference. The following is an example of a formatted CDR file.
Formatted CDR File
Multi-Part CDR Files
By default, the maximum CDR (Call Data Record) file size is limited to 1MB. When a CDR file reaches a
size of 1MB the file is saved and further call data recording is stopped and the additional data is lost.
The Collaboration Server can be configured to keep recording the data in multiple CDR file set of 1MB each.
Multi-Part CDR ensures that conference call data from long duration or permanent conferences is recorded
and not lost.
The field names and values in the formatted file will appear in the language being used for the
Collaboration Server Web Client user interface at the time when the CDR information is retrieved.