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Appendix J - Restore Defaults
Polycom®, Inc. 1063
To perform a Comprehensive Restore using the USB key (1500/2000/4000):
1 Optional. Back up the system configuration:
a In the RMX Web Client, click Administration > Software Management > Backup
Configuration.
b Click Browse to select a backup directory.
c Click Backup.
Perform this step if you wish to restore the current conferencing entities and system configuration
after the Comprehensive Restore.
2 Insert the USB key that was included with your system into the workstation.
By default, the USB key contains files ToFactoryDefault.txt and a lan.cfg file which are used to trigger
the restore. However, if they are missing, you can create two blank .txt files with these names. (The
content of these two files doesn’t matter.)
The USB port locations for Collaboration Servers (RMX) 1500/2000/4000 are shown below:
RealPresence Collaboration Server (RMX) 1500—left most USB port on the front panel.
RealPresence Collaboration Server (RMX) 2000—at the bottom right corner of the RTM IP card
on the back panel.
.
RealPresence Collaboration Server (RMX) 4000—at the bottom right corner of the RTM IP 4000
card on the back panel.
3 Power off and then power on the Collaboration Server.