Filter
Top Products
Call Detail Record (CDR) Utility
Polycom®, Inc. 621
Multi-part CDR File display
When the Multi-Part CDR is configured on the Collaboration Server, an additional column, Part Index is
added to the CDR list.
The Part Index column displays the CDR file’s sequence in the CDR file set:
● CDRs up to 1MB consist of a single file. Each file has a unique Display Name and a Part Index of 1.
Duration The actual conference duration.
Reserved Start Time The reserved start time of the conference. If the conference started immediately
this is the same as the Start Time.
Reserved Duration The time the conference was scheduled to last. Discrepancy between the
scheduled and the actual duration may indicate that the conference duration was
prolonged or shortened.
Status The conference status. The following values may be displayed:
• Ongoing Conference
• Terminated by User
• Terminated when end time passed
• Automatically terminated when conference was empty – The conference
ended automatically because no participants joined the conference for a
predefined time period, or all the participants disconnected from the
conference and the conference was empty for a predefined time period.
• Conference never became ongoing due to a problem
• Unknown error
Note: If the conference was terminated by an MCU reset, the status Ongoing
Conference will be displayed.
File Retrieved Indicates if the conference record was downloaded using any of the file retrieval
buttons in the CDR List pane or the API.
•Yes - when the conference record was retrieved to any file or using the API.
•No - when the conference record was not retrieved at all.
The File Retrieved field is updated whenever the record is downloaded.
Conference Record Fields
Field Description