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Address Book
Polycom®, Inc. 297
Managing the Address Book
Guidelines
● The multi-level Address Book can only be used in a local configuration on the Collaboration Server.
The hierarchical structure cannot be implemented with the Global Address Book (GAB).
● Up to ten levels can be defined in the hierarchical structure of the Address Book.
● The default name of the root level is Main. The Main root level cannot be deleted but the root level
name can be modified.
● Address Book names support multilingual characters.
● Participants in the Address Book can be copied to multiple groups. However, only one participant
exists in the Address Book. Groups that contain the same participants refer to the same definition of
the participant entity.
Adding a Participant to the Address Book
Adding participants to the Address Book can be performed by the following methods:
● Directly in the Address Book.
● Moving or saving a participant from an ongoing conference to the Address Book.
Only defined dial-out ISDN/PSTN participants can be added to the Address Book or ongoing conferences.
ISDN/PSTN participants are added to the Address Book in the same manner that H.323 and SIP
participants are added.
When adding dial-out participants to the ongoing conference, the system automatically dials out to the
participants using the Network Service
(ISDN/PSTN or IP) defined for the connection in the participant
properties.
Adding a New participant to the Address Book Directly
You can add a new participant to the Main group or to a group in the Address Book. Additionally, you can
add a participant from a new conference, ongoing conference, or Conference Template.
To add a new participant to the Address Book:
1 In the Address Book - Navigation pane, select the group to where you want to add the new
participant.
2 Click the New Participant button ( ) or right-click the group to where you want to add the
participant and select the New Participant option.