Filter
Top Products
RMX Manager Application
Polycom®, Inc. 652
Guidelines
● The Collaboration Server Installation and First Entry Configuration must be completed before
installing the RMX Manager application.
For more details, see the Polycom RealPresence Collaboration Server (RMX) 1500/1800/2000/4000
Getting Started Guide.
● When upgrading the RMX Manager application, it is recommended to backup the MCU list using the
Export RMX Manager Configuration option.
For more details, see Import/Export RMX Manager Configuration.
● When upgrading the RMX Manager from a major version (for example, version 8.7.0) to a
maintenance version of that version (for example, 8.7.0.x), the installation must be performed from
the same MCU (IP address) from which the major version was installed.
● If you are upgrading from another MCU (different IP address), you must first uninstall the RMX
Manager application from the Windows Control Panel.
Accessing or Downloading the RMX Manager Installer
The RMX Manager installer can be downloaded or accessed and installed on your workstations using one
of the following methods:
● Accessing the RMX Manager Application Installer Directly from the MCU
● Downloading the RMX Manager application from the Polycom web site at
http://www.polycom.com/support and installing it. The Installation procedure is the same as if you
have downloaded the application from the Login screen.
● Accessing the RMX Manager Installer from the Login screen
Accessing the RMX Manager Application Installer Directly from the MCU
1 Start Internet Explorer and in your browser enter:
http://<Collaboration Server IP Address>/RMXManager.html.
For example, if the Collaboration Server IP address is 10.226.10.46, enter in the browser the
following address: http://10.226.10.46/RMXManager.html.
The RMX Manager installation page is displayed.
The RMX manager can be installed for use by multiple users on a shared workstation. For more
information, see Installing the RMX Manager for Multi-User Capability.