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RMX Manager Application
Polycom®, Inc. 674
e Click OK.
7 Reset the Collaboration Server:
a In the RMX Management pane, click Hardware Monitor .
The Hardware Monitor pane is displayed.
b Click Reset ().
8 Install the RMX Manager. For more information see Installing the RMX Manager Application.
Using an Internal Certificate Authority
If your TLS certificate was created and issued by an Internal Certificate Authority, it may not be seen as
having been issued by a trusted Certificate Authority. The RMX Manager is not downloaded successfully
and a warning is received stating that the certificate was not issued by a trusted Certificate Authority.
To add the Internal Certificate Authority as a trusted Certificate Authority:
1 Navigate to the folder where the certificate (.cer) file is saved.
2 Open the certificate file.
3 Click the Details tab.