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Polycom®, Inc. 291
Address Book
The Address Book stores information about the people and businesses you communicate with. The
Address Book stores, among many other fields, IP addresses, phone numbers and network communication
protocols used by the participant’s endpoint. By utilizing the Address Book you can quickly and efficiently
assign or designate participants to conferences. Groups defined in the Address Book help facilitate the
creation of conferences. Participants can be added to the Address Book individually or in Groups.
The maximum of number of Address Book entries that can be defined on the RealPresence Collaboration
Server is 4000.
When using the Polycom
®
RealPresence
®
Resource Manager
®
Global Address Book, all entries are listed.
The Address Book can be organized into a multi-level hierarchical structure. It can be used to mirror the
organizational layout of the enterprises and it is especially suitable for large-scale enterprises with a
considerable number of conference participants and organizational departments and divisions. Groups in
the Address Book can contain sub-groups or sub-trees, and individual address book participant entities.
The Address Book provides flexibility in arranging conference participants into groups in multiple levels and
the capabilities to add groups or participants, move or copy participants to multiple groups within the address
book, and use the address book to add groups and participants to a conference or Conference Template.
Importing and exporting of Address Books enables organizations to seamlessly distribute up-to-date
Address Books to multiple Collaboration Server units. It is not possible to distribute Address Books to
external databases running on applications, such as the RealPresence Resource Manager. External
databases can run in conjunction with Collaboration Server units, but must be managed from the external
application. For example, new participants cannot be added to the external database from the Collaboration
Server Web Client. To enable the Collaboration Server to run with an external database such as
RealPresence Resource Manager, the appropriate system configuration flags must be set.
For more information, see Modifying System Flags.
In the RealPresence CloudAxis Solution, the Participant Address Book is defined in the
RealPresence Resource Manager (XMA) component and should not be defined directly in the
RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 component.
Note: Global Address Book
• Integration with the Global Address Book of the RealPresence Resource Manager is supported.
For more information, see Integrating the Global Address Book (GAB) with the Collaboration
Server. Integration with the SE200 GAB (Global Address Book) is not supported.
• Integration with the Global Address Book is not supported by Collaboration Server (RMX) 1800-0.