Polycom®, Inc. 1
Overview
About RealPresence Collaboration Server (RMX)
Administrator Guide
RealPresence Collaboration Server (RMX) Administrator Guide provides instructions for configuring,
deploying, and administering Polycom Multipoint Control Units (MCUs) for video conferencing. This guide
will help you understand the Polycom video conferencing components, and provides descriptions of all
available conferencing features.
This guide will help you perform the following tasks:
● Customize the Collaboration Server conferencing entities such as conference Profiles, IVR Services,
Meeting Rooms, Entry Queues, etc., to your organization’s needs (optional).
● Define Collaboration Server Users. Further customize the Collaboration Server IP Network Settings
for IPv6 environments.
● Further customize the Collaboration Server Network Settings for ISDN networks and IP networks for
Ultra Secure Mode environments.
● Define video protocols and resolution configuration for CP conferencing.
● Configure Templates, the Address Book and schedule Reservations (optional).
● Record conferences.
● Configure the Collaboration Server to support special call flows and conferencing requirements, such
as Cascading Conferences.
● Configure the Collaboration Server to act as a gateway and manage gateway calls.
● Configure the Collaboration Server to support Polycom third-party and partner environments, such
as Microsoft, IBM, Cisco, Avaya, Broadsoft and Siemens.
● Configure the Collaboration Server for special needs by setting various system flags.
● Manage and troubleshoot the Collaboration Server’s performance.
RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Getting Started Guide provides a
description of basic conferencing operations. It will help you perform the following tasks:
● First time installation and configuration, including unpacking, installing, power up and initial setup.
● Selecting a language.
● Starting a conference using default profiles.
● Troubleshooting.
● Using the RMX Web Client
Note: Not supported on Collaboration Server (RMX) 1800-0
• Integration into partner and third-party environments ( Microsoft, IBM, Cisco, Avaya, Broadsoft,
Siemens).
• Gateway functionality.
• Cascading Conferences.