Address Book
Polycom®, Inc. 314
3 In the Open dialog box navigate to the desired Address Book file (in XML format) to import.
4 Click Open.
You will return to the Import File dialog box.
5 Click OK.
The Address Book is imported and a confirmation message is displayed at the end of the process.
6 Click Close.
Upgrading and Downgrading Considerations
When upgrading to a multi-level address book version from a single-level address book, the following
factors have to be taken into consideration:
● The system automatically creates a new address book with a different name and modifies the new
address book to a multi-level hierarchical address book.
● By default, the address book contains two levels:
The top level (root) named Main.
Second level - All address book groups from the single-level address book are placed under the
Main group with their associated participants.
● Participants that were not previously associated with any group in the Address Book are placed in the
Main group.
● All participants in the Address Book appear in the All Participants group.
● During the upgrade process, the single-level address book file is save in the system to enable a future
the downgrade of the version to a previous, single-level address book version (if required).
When downgrading from a multi-level address book version to a single-level address book version, the
multi-level address book is replaced during the downgrade process by the single-level address book that
was saved during the upgrade process.
Integrating the Global Address Book (GAB) with the
Collaboration Server
The RealPresence Resource Manager includes a Global Address Book (GAB) with all registered endpoints.
This address book can be used by the RealPresence Collaboration Server users to add participants to
conferences.
Integration with Resource Manager
● The RealPresence Collaboration Server can use only one address book at a time.
When importing an Address Book, participants with exact names in the current Address Book will be
overwritten by participants defined in the imported Address Book.