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Polycom®, Inc. 600
7 The new file replaces the previously uploaded file and this file is used for all background music
played by the MCU.
Creating Audio Prompts and Video Slides
The Collaboration Server is shipped with default voice messages (in WAV format) and video slides that are
used for the default IVR services. You can create your own video slides and record the voice messages for
different languages or customize them to your needs.
Recording an Audio Message
To record audio messages, use any sound recording utility available in your computer or record them
professionally in a recording studio. Make sure that recorded message can be saved as a Wave file (*.wav
format) and that the recorded format settings are as defined in steps 4 and 5 on the following procedure.
The files are converted into the Collaboration Server internal format during the upload process.
This section describes the use of the Sound Recorder utility delivered with Windows 95/98/2000/XP.
Defining the format settings for audio messages
To define the format settings for audio messages:
1 On your PC, select Start > Programs > Accessories > Entertainment > Sound Recorder.
The Sound–Sound Recorder dialog box opens.
2 To define the recording format, click File > Properties.
The Properties for Sound dialog box opens.
• The format settings for audio messages need to be set only once. The settings will then be applied
to any new audio messages recorded.
• The utility or facility used to record audio messages must be capable of producing audio files with
the formats and attributes as shown in the following procedure, namely, PCM, 16.000kHz, 16Bit,
Mono.
Windows
®
XP
®
Sound Recorder is one of the utilities that can be used.