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Call Detail Record (CDR) Utility
Polycom®, Inc. 620
Viewing, Retrieving and Archiving Conference
Information
You can view the list of CDR files and retrieve them to your local workstation. These files can then be used
to generate billing information, resource usage reports and more by any third party application.
Viewing the Conference Records
You can list all the CDR files that are currently saved on the MCU.
To open the CDR utility:
» On the Collaboration Server Menu, click Administration > CDR.
The CDR List pane opens, displaying a list of the conference CDR records stored in the MCU.
The following fields are displayed:
Conference Record Fields
Field Description
Display Name The Display Name of the conference and an icon indicating whether or not the
CDR record has been retrieved and saved to a formatted text file.
The following icons are used:
The CDR record has not been saved.
The CDR record has been saved.
Start Time The time the conference started.
GMT Start Time The time the conference started according to Greenwich Mean Time (GMT).