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Operator Assistance & Participant Move
Polycom®, Inc. 349
Audible Alarms
In addition to the visual cues used to detect events occurring on the Collaboration Server, an audible alarm
can be activated and played when participants request Operator Assistance.
Using Audible Alarms
The Audible Alarm functionality for Operator Assistance requests is enabled for each MCU in either the
Collaboration Server Web Client or RMX Manager.
The Audible Alarm played when Operator Assistance is requested is enabled and selected in the Setup >
Audible Alarm > User Customization. When the Audible Alarm is activated, the *.wav file selected in the
User Customization is played, and it is repeated according to the number of repetitions defined in the User
Customization.
If more than one Collaboration Server is monitored in the RMX Manager, the Audible Alarm must be enabled
separately for each Collaboration Server installed in the site/configuration. A different *.wav file can be
selected for each MCU.
When multiple Audible Alarms are activated in different conferences or by multiple MCUs, the Audible
Alarms are synchronized and played one after the other. It is important to note that when Stop Repeating
Alarm is selected from the toolbar from the Collaboration Server Web Client or RMX Manager, all activated
Audible Alarms are immediately halted.
For more details on Audible alarms and their configuration, see Audible Alarms.