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Gateway Calls
Polycom®, Inc. 641
Disconnect on Busy
Redialing of calls to busy destination can be selected. The number of redial attempts is dependent on the
NUMBER_OF_REDIAL system flag, the default value is 3.
If all redialing retry attempts fail, the user receives the Disconnect on Busy message in the form of Busy
Tone. The call is then disconnected.
Disconnect on No Answer
If all retry attempts fail, the user receives the Disconnect on No Answer message in the form of Reorder
Tone. The call is then disconnected.
Disconnect on Wrong Number
If a call fails due to no answer at the destination, the user receives the Disconnect on Wrong Number IVR
message: Incorrect Destination Number followed by Reorder Tone. The call is then disconnected.
Monitoring Ongoing Gateway Sessions
Ongoing Gateway Sessions that are created when calling the Gateway Profile, are listed in the ongoing
Conferences list pane.
Gateway Sessions are monitored in the same way as the conferences. For more details on monitoring
conferences, see Conference Level Monitoring.
Connection Indications
During the connection process to the other endpoints, the system displays on the calling participant’s screen
the called number and the connection status.
A Maximum of 32 characters can be displayed for connection indications. If the displayed information is
longer than 32 characters the text is truncated.
Additional ISDN and PSTN Participants cannot dial in directly to the Gateway Session once it was
started.