Filter
Top Products
Event Reporting and U-Abort Capabilities
3-46 Issue 7 May 1998
Hold Event Report
The Hold Event Report is generated in the following case:
■ When an on-ECS station places a call on hold (that is, hold or
conference/transfer hold)
NOTE:
A call can be placed on hold either manually at the station or via a
Third Party Selective Hold capability. When a call is manually placed
on hold (that is, either by a hold, switch hook flash, or a
conference/transfer hold), the event report is sent to all associations
receiving event reports on that call.
An association requesting Third Party Selective Hold (that is, the
association over which the capability was requested) receives an
acknowledgement and does not receive a Hold Event Report; other
associations monitoring the call receive the Hold Event Report.
Hold Event Report Items
The following is a list of items provided with this report:
connected party number (number that placed the
call on hold)
The extension that placed the call on hold
call_id
This ECS-assigned call identifier is used to associate event reports to calls and
identify a call the adjunct wants to control. The call identifier is unique within the
ECS.
party_id
The ECS-assigned identifier that uniquely identifies a party on a call. The ECS
provides the identifier and the adjunct should retain it for future operations. The
party identifier is unique within the call_id.