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ASAI and Call Control
Issue 7 May 1998
4-25
!
WARNING:
The customers should be careful when mixing voice call traffic with Phantom
Call traffic in a queue. The call handling times should be considered and if
Phantom Calls are expected to remain in queue much longer than voice
calls, they could impact the delivery of the voice calls and cause misleading
measurements.
Parameters for Phantom Calls
This list contains the ASAI interface call parameters for Phantom calls.
orig_addr [mandatory] The originator is an extension
corresponding to a station AWOH or a group whose
members are AWOH.
dest_addr [mandatory] Must be a valid extension number or
off-ECS number. An on-ECS extension may be a
station extension, VDN, split, hunt group, or
announcement extension. The dest_addr may
include TAC/ARS/AAR information for off-ECS
numbers. Trunks without disconnect supervision
cannot be used.
dest_route_select [optional] If present, it contains the TAC/ARS/AAR
information for off-ECS numbers, if they were not
present in the dest_addr.
priority_calling [optional] If present, a priority call is placed if the
destination is a local extension. If the priority flag is
specified for an off-ECS destination, the call is
denied. The default is nonpriority.
max_rings N/A (ignored)
direct_agent_call [optional] if present, this indicates that the Phantom
Call will be a direct agent call.
supervisor_assist Must not be present
alert_order [optional] If present must be NO (alert originator
first) It is recommended that this item not be
present.
service circuit Must not be present